Looking back, July 19, 2024, was challenging for customers using Microsoft Azure or Windows machines. Two major outages affected customers using CrowdStrike Falcon or Microsoft Azure computation resources in the Central US. These two outages affected many people and put many businesses on pause for a few hours or even days. The overlap of these two issues was a nightmare for travellers. In addition to blue screens in the airport terminals, they could not get additional information from the airport website, airline personnel, or the support line because they were affected by the outage in the Central US region or the CrowdStrike outage. But what happened in reality? A faulty CrowdStrike update affected Windows computers globally, from airports and healthcare to small businesses, affecting over 8.5m computers. Even if the Falson Sensor software defect was identified and a fix deployed shortly after, the recovery took longer. In parallel with CrowdStrike, Microsoft provi...
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