Managing a big team is not an easy job, especially when you have a customer that make a lot of pressure – in the end all customers make pressure, you need to deal with it.
What you should never do to a team?
Announce that all the sub-teams structure will change from today - changing the scope of each of them and also the people.
In this scenario people will be disoriented. All the tasks and plans will remain in a gray state. Even if you will continue after 2-3 months will not be the same. After you make such a change, you should allow some time to sub-teams to finished the ongoing tasks and let the sub-project in a stable phase. In this cases the team members will feel that there is not communication inside the team and the only scope of team leaders is to make promises.
When you are in the head of a team you should not accept death-lines from the customer without talking with the team. Making such commitments can generate a lot of problems:
- You will not be able to deliver in time
- The team will be stress
- A lot of overtime
- The quality of the code will decrease
- There will be a log of bugs
- Testing team will not have enough time to make the test
- And many more
And again, you will not be able to deliver in time. The client will not be happy, even if he says that it is fine for him.
In such situations, the testing team will have a lot of headaches because they will don’t have enough time to make all the testing (from new features testing to regression tests). The testing team should never accept a new version of a product without having enough time for testing. They are like a defense tower that can discover issues that in production can ruin not only the development team but also the client.
All this problem can be avoided with the simplest thing: COMMUNICATION